TERMS & CONDITIONS


SHIPPING

Postage is free on all Austrlian orders. All orders are posted through Austalia Post. Items over $400 are insured and posted with tracking and signature on delivery. Items under $400 are not insured but will be posted with tracking. Orders under the value of $60 are posted without tracking (mainly silver chains). Mea Culpa is not responsible for loss of packages. However, please get in contact if you have an issue with the postage of your order.

Pick up is available from High St Northcote. Details such as address and pick up times are provided after purchase. 

To enquire about international shipping prices please email info@meaculpa.com.au. Currently there is no international shipping option at checkout.

Ready-to-ship items are posted within 1-3 business days of purchase. 


PAYMENT

Mea Culpa accepts Debit/Credit card and PayPal (including PayPal Pay in 4) at checkout.


RETURNS

Please take care when choosing your piece, as Mea Culpa does not offer refunds or exchanges unless there is a fault with your item. If you have any queries, please do not hesitate to contact info@meaculpa.com.au.


RESIZING

Please choose your ring size carefully as these items are made to order and therefore cannot be exchanged or refunded. However, some ring styles can be resized for a fee. Please get in contact if your ring doesn’t fit you so we can discuss your options.


REPAIRS

Please get in contact if your piece needs repairing so we can discuss your options; info@meaculpa.com.au


PRIVACY POLICY

Mea Culpa respects your privacy and security. Your personal information will never beshared with any third party.