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TERMS & CONDITIONS


SHIPPING

There is a flat rate of $10 postage within Australia. Items over $300 are insured. Items under $300 are not insured. Mea Culpa is not responsible for loss of packages. However, please get in contact if you have an issue with the postage of your piece.

Pick up from Mea Culpa’s Melbourne studio is subject to availability.

For international shipping prices please email info@meaculpa.com.au.


RETURNS

Please take care when choosing your piece, as Mea Culpa jewellery is handmade to order and therefore refunds or exchanges are not available unless there is a fault with your item. If you have any queries, please do not hesitate to contact info@meaculpa.com.au.


RESIZING

Please choose your ring size carefully as these items are made to order and therefore cannot be exchanged or refunded. However, some ring styles can be enlarged. Please get in contact if your ring doesn’t fit you so we can discuss your options.


REPAIRS

Please get in contact if your piece needs repairing so we can discuss your options; info@meaculpa.com.au


PRIVACY POLICY

Mea Culpa respects your privacy and security. Your personal information will never beshared with any third party.